AI agents that trace NetSuite problems to the exact cause
Some questions in NetSuite take days to answer, because the answer is spread across scripts, workflows, system notes and saved searches. I build AI agents on the NetSuite AI Connector (MCP) that trace the answer to the exact script, workflow or save, and show the evidence.
Agents
Why did this happen?
Why did this field change? Why doesn't the saved search match the P&L? What breaks if I change this workflow? The agent traces it to the exact script, workflow or save, and shows the evidence.
Why did our margin drop?
An item you buy at €12 shows an average cost of €41. The agent rebuilds the item's cost history transaction by transaction, finds the ones that broke it, and shows what that did to your margin.
Is the VAT on this invoice right?
The agent checks each invoice's VAT code against where the goods ship from and to, whether the customer's VAT ID is valid, and whether it's goods or services. It checks the e-invoice before it goes out and explains any rejection.
Why won't received not billed reconcile?
The agent pairs every open receipt with its bill, sorts the gaps by cause, and drafts the cleanup journal and the list of purchase orders to close.
Does the revenue plan match the contract?
The agent reads the signed contract, compares its terms with the sales order and the revenue plan, and flags the differences before revenue posts.
A question your team keeps asking
If your team spends hours every month answering the same question, tell me what it is. I'll tell you whether an agent can answer it.
How it works
01You ask in Claude or ChatGPT
In plain English, the way you'd ask a colleague.
02The agent works inside your account
It runs on Oracle's NetSuite AI Connector (MCP), with tools written in SuiteScript for your own records and fields.
03You get the answer with the evidence
The record, the script and the line it came from, so your team can check it.
Questions
What is the NetSuite AI Connector?
It's Oracle's service that lets an AI assistant such as Claude or ChatGPT work with your NetSuite account through MCP, the Model Context Protocol.
Which assistants does it work with?
Claude and ChatGPT, on plans that allow custom connectors. Other assistants that support MCP can use it too.
Which NetSuite version do I need?
2026.1 or later.
Can the agent change anything in my account?
No. It reads, investigates and recommends. Any change stays with your team.
Who can see what?
Each person connects with their own NetSuite role, and the agent only sees what that role can see. The Administrator role can't be used with the connector, so I set up a separate role for it.
How do we start?
Book a 30-minute call and tell me the questions your team keeps asking. I'll tell you which ones an agent can answer.
Have a NetSuite question
nobody can answer?
// I reply within one business day.